Client Services Representative

1 week ago


San Francisco, California, United States Citi Full time

Citi seeks a Client Services Representative to deliver exceptional client experiences through outbound calls, inbound calls, and in-person interactions. The ideal candidate will possess excellent communication and problem-solving skills to address client inquiries and concerns efficiently.

Key Responsibilities:
  • Client Engagement: Build relationships with clients to acquire new relationships and deepen existing ones through cross-selling relevant products and services.
  • Service Delivery: Ensure timely and accurate delivery of client services, leveraging technology and marketing tools to enhance the overall experience.
  • Collaboration: Work closely with internal teams to identify client needs and provide effective solutions.

The successful candidate will consistently demonstrate clear and concise written and verbal communication skills, prioritizing client satisfaction and loyalty.



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