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Client Service Delivery Manager

1 week ago

Los Angeles, California, United States Sumitomo Mitsui Financial Group, Inc. Full time

About the Role:

We are seeking an experienced Sr. Client Service Specialist to provide exceptional customer service to our clients and support our cash management team.

Key Responsibilities:

  • Provide expert advice and guidance to clients on cash management products and services
  • Develop and maintain strong relationships with clients to understand their needs and preferences
  • Collaborate with internal teams to ensure seamless delivery of cash management services
  • Monitor and report on client interactions and service delivery

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • At least 5 years of experience in a client-facing role at a major financial institution
  • Strong knowledge of corporate cash management and treasury services systems/products implementation
  • Excellent communication and interpersonal skills

About Us:

SMFG is a leading global financial group with a rich history spanning over 400 years. We offer a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance.

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Diverse and inclusive work environment