Watch Officer Mid-Camp Lejeune

3 days ago


Jacksonville, North Carolina, United States Apex Systems Full time
Job Title: Watch Officer Mid-Camp Lejeune

Apex Systems, a leading technology solutions provider, is seeking a skilled Watch Officer to join our team at Camp Lejeune, NC. As a Watch Officer, you will be responsible for monitoring and maintaining the security and integrity of our client's networks and systems.

Key Responsibilities:
  • Monitor and analyze network traffic, email, and official message systems to identify potential security threats.
  • Provide Tier 1 First Contact Resolution and after-hours support to our clients.
  • Perform routine checks of network and system status, and troubleshoot technical issues.
  • Collaborate with the Senior Watch Officer to ensure seamless service delivery.
  • Escalate technical issues to the appropriate teams for resolution.
Requirements:
  • Active DOD Secret Security Clearance.
  • CompTIA Security + Certification.
  • 3 years of customer service experience in an IT environment.
  • 2 years of IT ticketing system experience.
  • 1 year of Router/Switch configuration experience.
Benefits:
  • Competitive hourly rate.
  • Opportunity to work with a leading technology solutions provider.
  • Chance to develop your skills and expertise in a dynamic and challenging environment.
  • Comprehensive benefits package, including health, dental, vision, and life insurance.

Apex Systems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values innovation, collaboration, and continuous learning.



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