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Lead Hostperson

1 month ago


Miami Beach, Florida, United States 1 Hotel South Beach Full time
Lead Hostperson

At 1 Hotel South Beach, we're seeking a charismatic and service-oriented individual to join our team as a Lead Hostperson for our rooftop Japanese restaurant, WATR. As a brand ambassador, you'll be responsible for providing exceptional service and creating a warm and inviting atmosphere for our guests.

About the Role

This is a critical role that requires a passion for hospitality and a commitment to delivering outstanding service. As a Lead Hostperson, you'll be the first point of contact for our guests and will set the tone for their dining experience. You'll be responsible for greeting guests, managing reservations, and ensuring that every guest feels welcome and valued.

Key Responsibilities
  • Greet guests and manage reservations with a smile
  • Provide exceptional service and create a warm and inviting atmosphere
  • Manage the front-of-house operations, including managing staff and maintaining a clean and organized environment
  • Collaborate with the kitchen team to ensure seamless service and high-quality food
  • Develop and implement strategies to improve guest satisfaction and loyalty
What We Offer

As a member of our team, you'll enjoy a range of benefits and perks, including:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A fun and dynamic work environment with a team of like-minded individuals
  • Access to exclusive employee discounts and perks
  • A comprehensive training program to help you succeed in your role
Requirements

To be successful in this role, you'll need:

  • A passion for hospitality and a commitment to delivering outstanding service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Basic knowledge of banquet operations and a willingness to learn and grow
  • Flexibility and willingness to meet the demands of a 24-hour operation

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about hospitality and want to join a dynamic team, we'd love to hear from you