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Team Member

2 months ago

Brenham, United States A3H Foods, LLC Full time
Job Summary

As a Team Member at A3H Foods, LLC, you will play a vital role in delivering an exceptional guest experience by providing quality food, excellent service, and a clean restaurant environment.

Key Responsibilities:

  • Guest Service: Model a guest-centric attitude, greet guests with a smile, and display a friendly and positive spirit.
  • Order Accuracy: Ensure the timeliness, quality, and accuracy of all orders, conveying a sense of urgency.
  • Conflict Resolution: Handle guest complaints effectively using the C A R E model – courtesy, apology, resolution, extra effort.
  • Team Collaboration: Interact effectively with diverse groups of people, get along with other team members, and show care and respect.
  • Personal and Uniform Cleanliness: Ensure personal and uniform cleanliness, help and compliment other team members, and make new employees feel welcome.
  • Productivity and Focus: Follow instructions, be consistently productive and focused, and willingly accept direction and feedback from management and other team members.
  • Restaurant Maintenance: Follow JIB procedures and standards in performing all workstation activities, maintain restaurant cleanliness inside and outside, and follow JIB cleaning and maintenance procedures.
  • Appearance and Grooming: Maintain a clean, neat appearance and follow uniform and grooming standards.

Requirements:

  • Integrity and Ethics: Demonstrate integrity and ethical behavior.
  • Physical Demands: Ability to stand and walk approximately 90%-95% of shift, lift and carry 10-65 lbs, and take guests' orders, operate a cash register, and read video monitors.
  • Work Environment: Ability and desire to work in a very fast-paced environment.