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Sales Associate II

2 months ago


Arcadia, California, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate II to join our team at Coach, a global fashion house known for its modern luxury accessories and lifestyle collections. As a Sales Associate II, you will be responsible for delivering exceptional customer service, driving sales, and building strong relationships with our clients.

Key Responsibilities
  • Sales and Service: Meet customer needs through solution-oriented and forward-thinking approaches, building credibility and trust as a personal fashion advisor.
  • Customer Focus: Understand customer needs and preferences, providing personalized recommendations and solutions to drive sales and customer satisfaction.
  • Product Knowledge: Develop and maintain in-depth knowledge of Coach products, including features, benefits, and trends, to effectively communicate with customers and drive sales.
  • Operations: Maintain a high level of organization and attention to detail, ensuring a seamless customer experience and efficient store operations.
Requirements
  • Experience: 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical: Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • Physical: Ability to communicate effectively with customers and team, and to perform visual merchandising and housekeeping duties.
What We Offer

As a Sales Associate II at Coach, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service and driving sales. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Coach is an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.