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Customer Experience Specialist

1 month ago

Greensburg, Pennsylvania, United States Ascena Full time
Job Overview

We are seeking a Customer Experience Specialist to join our team at Lane Bryant, a leading plus-size retailer. In this role, you will be responsible for providing exceptional shopping experiences for our customers, empowering them through authentic connections and product discovery.

About the Role

This is an exciting opportunity to work with a brand that champions inclusivity and self-expression. As a Customer Experience Specialist, you will:

  • Welcome and engage with customers to understand their needs and preferences;
  • Share your knowledge of our products and services to outfit and inspire customers;
  • Uphold visual standards for a clean and well-presented store;
  • Promote in-store events and company programs;
  • Contribute to the store's success by maintaining high brand and execution standards.
Requirements

To be successful in this role, you should have:

  • Prior retail experience or customer-focused experience;
  • A passion for styling and working with people;
  • Flexible availability, including evenings, weekends, and holidays;
  • The ability to read, write, and communicate in English;
  • Proficiency with technology, including operating store systems accurately.
Benefits

We offer a competitive compensation package, including:

  • Merkandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus discounts at other KnitWell Group brands;
  • Support for individual development and opportunities for growth within our family of brands;
  • A culture of giving back, with opportunities to support philanthropic partners that benefit local communities.
Location and Type

This position is located at Store 4685-Greengate Centre-LaneBryant-Greensburg, PA 15601. The position type is Regular/Part-time.