Retail Sales Associate
3 weeks ago
As a Retail Sales Associate - Custom Picture Framer at Michaels Stores, you will be responsible for creating a memorable framing solution for our customers' art while building strong relationships with them. You will help customers shop our store and find what they're looking for, providing a safe, clean, and clutter-free environment. You will also adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Main Responsibilities
* Deliver sales and production results
* Complete framing orders with a high degree of quality and on time
* Maintain the ready-made frame department and other assigned areas
* Deliver friendly customer service and help customers shop and find what they are looking for
* Follow Standard Operating Procedures (SOPs) and Company programs
* Support shrink and safety programs
* Interact with others in an accepting and respectful manner
* Participate in the truck un-load and stocking processes
* Operate cash register and execute cash handling to standards
* Acknowledge customers, help locate product, and provide solutions
Requirements
* Basic computer skills
* Basic measuring skills
* Ability to operate the framing equipment and glass cutter
* Retail experience
* Experience selling products and/or services to customers
* Physical Requirements: regular bending, lifting, carrying, reaching, and stretching
* Ability to move throughout the store and remain standing for long periods of time
* Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
Work Environment
Public retail store setting, taking care of our customers. All public areas are climate-controlled, and some stock rooms may not be climate-controlled. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.
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