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Service Team Lead

2 months ago

Lakeville, Minnesota, United States Chipotle Mexican Grill Full time

Job Summary

The Service Leader is a key member of our restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service area. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Maintain a clean and organized service area, including the dining room, kitchen, and restrooms.
  • Ensure that all food is prepared and served safely and to the highest quality standards.
  • Train and develop front-of-house crew members to provide excellent customer service.
  • Monitor and maintain accurate records of customer feedback and complaints.
  • Collaborate with the kitchen team to ensure seamless service and minimize wait times.
  • Assist with inventory management, ordering, and receiving supplies.
  • Participate in ongoing training and development to stay up-to-date on company policies and procedures.

Requirements

  • Previous experience in a fast-paced food service environment.
  • Strong leadership and communication skills.
  • Ability to work effectively in a team environment.
  • Attention to detail and ability to multitask.
  • High school diploma or equivalent required.

What We Offer

At Chipotle Mexican Grill, we're committed to creating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients. We're a people-first company that values diversity, equity, and inclusion. If you're passionate about providing exceptional customer experiences and leading a high-performing team, we'd love to hear from you