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Customer Service Associate Position
3 weeks ago
Lowe's is a Fortune 50 home improvement company that serves millions of customers weekly. As a Customer Service Associate, you will be part of a team that helps customers find the right products and services for their home improvement needs. This role requires excellent customer service skills, a genuine care for people, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Welcome customers to Lowe's and answer questions professionally
- Assist customers with locating and handling merchandise
- Process orders and deliveries accurately
- Cross-functionally train in other areas of the store to deliver top-notch customer service
- Prepare merchandise in your department based on customer needs
Required Skills and Qualifications:
- 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 months experience using common retail technology, such as smartphones and tablets
- Reading, writing, and performing basic arithmetic (addition and subtraction)
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
Benefits:
- Competitive pay: $17.00 - $17.70 per hour
- Multiple health insurance options
- Tuition assistance program
- 401(k) retirement account with company match
- Employee Assistance Program with concierge, work/life services, and no-cost counseling
- Education support programs
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
