Database Performance Engineer

5 days ago

Montgomery, Alabama, United States Oracle Full time
Job Description

Oracle is seeking a highly skilled Database Performance Engineer to join our Customer Success Services team. As a key member of our team, you will be responsible for providing expert-level support to our customers, focusing on database performance optimization and reactive engagements for Oracle OMCS applications customers utilizing Oracle's Cloud Infrastructure.

The ideal candidate will have a solid understanding of Oracle Applications and Database support processes, as well as excellent communication and collaboration skills. You will work closely with customers, Oracle lines of business, and executive management to achieve customer success and provide solutions to CSS customers where database performance is an underlying causation of dissatisfaction with contracted CSS services.

Responsibilities
  • Main contact for Oracle customers during Hyper Care engagements
  • Manages the accountability for both Global Application Delivery Services and customers
  • Develop and maintain relationships with senior management across lines of business and third parties
  • Plan and deploy support activities to ensure effective delivery of a partnership with the customer
  • Advise our customers regarding database performance topics and provide solutions
Qualifications
  • 10+ years of database administrator, support of databases or database development experience
  • Cloud Technical knowledge
  • Experience within a Service Delivery environment
  • Must be a Self Starter who can demonstrate the ability to work autonomously and independently
  • Previous experience with Oracle Solutions is preferred
Benefits

Oracle offers a comprehensive benefits package, including medical, dental, and vision insurance, short-term disability and long-term disability, life insurance and AD&D, supplemental life insurance, health care and dependent care Flexible Spending Accounts, pre-tax commuter and parking benefits, 401(k) Savings and Investment Plan with company match, paid time off, 11 paid holidays, paid sick leave, paid parental leave, adoption assistance, Employee Stock Purchase Plan, financial planning and group legal, and voluntary benefits including auto, homeowner, and pet insurance.

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1-800-633-0738, option one.

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law.

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