Claims Administrator

At Brown & Brown Insurance, we are committed to fostering an inclusive environment where our teammates can thrive. As a Claims Administrator, you will play a crucial role in the efficient processing and management of insurance claims.

The successful candidate will have a bias toward action, understanding that the goal is progress in some areas, but perfection when it comes to reports and presentations. She/he will be critical in thought to understand when an idea is not working and pivot.

Key Responsibilities

• Process claims payments
• Run reports monthly as needed
• Act as the point of contact among managers, teammates, and other external partners
• Distribute incoming faxes
• Answer incoming phone calls on assigned programs
• Accurately enter claim information in electronic databases
• Effectively communicate and understand program coverages
• Adjudicate claims based on coverage limits
• Make outbound calls to ensure consumer needs are met
• Work directly with shops to help consumer receive their warranty benefits and schedule services as needed
• Process open claims reports to reduce omissions and errors

Requirements

• Excellent organizational and time management skills
• Ability to multitask
• Proficient in Office365 applications
• Ability to work effectively with minimal supervision

Benefits

• Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Free Mental Health & Enhanced Advocacy Services
• Paid Time Off, Holidays, Preferred Partner Discounts and more