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Vision Center Operations Manager

2 months ago


Roanoke, Virginia, United States Walmart Full time
Position Overview:

As a Vision Center Operations Manager, you will play a pivotal role in ensuring the smooth operation of our optical services.

Key Responsibilities:

Lead community engagement initiatives and inspire team members to actively participate in local outreach efforts.


Supervise and nurture the development of team members within the Vision Center by recruiting, training, mentoring, and recognizing their contributions while promoting a culture of diversity.


Maintain an open line of communication with team members by addressing their concerns, investigating issues, and providing solutions in alignment with company policies.


Ensure adherence to corporate and legal standards by analyzing reports, implementing safety measures, and overseeing operational reviews to enhance performance.


Deliver exceptional eyewear services by consulting with customers, understanding their needs, verifying prescriptions, and maintaining confidentiality.


Guide team members in delivering outstanding customer service by modeling effective approaches and resolving customer inquiries in accordance with company standards.


Drive sales growth in the Vision Center by optimizing product presentation, pricing strategies, and inventory management while assessing market trends.


Coordinate and oversee job-related tasks by fostering relationships with stakeholders, supporting business initiatives, and promoting accountability for achieving results.


Provide ongoing development opportunities for team members through hiring, training, and recognition, while ensuring a diverse and inclusive workplace.


Support the company's mission and values by implementing ethical practices and providing guidance on compliance with policies.


Benefits:
At Walmart, we offer competitive compensation along with performance-based bonuses and a comprehensive benefits package that includes health coverage, retirement plans, and paid time off.


Additional benefits encompass educational programs, disability coverage, and various leave options to support your well-being.


The hourly wage range for this position is competitive, with additional compensation opportunities based on performance and location.


Qualifications:
Minimum qualifications include completion of 2 years of college or equivalent retail and supervisory experience, along with optical knowledge.


Preferred qualifications include experience managing a team and holding relevant optical licenses where applicable.