Delivery Operations Lead

1 week ago


Plympton, Massachusetts, United States Sysco Full time

About This Role

As a Delivery Operations Lead at Sysco, you'll play a vital role in ensuring the smooth and efficient delivery of our products to our valued customers. You'll be responsible for overseeing a team of drivers and warehouse personnel, coordinating deliveries, and maintaining high standards of customer service.

Key Responsibilities

  • Team Leadership: Motivate, train, and supervise a team of delivery drivers and warehouse staff to achieve operational excellence.
  • Delivery Coordination: Plan and execute efficient delivery routes, ensuring timely and accurate product delivery to customers.
  • Customer Service: Build strong relationships with customers, addressing their needs promptly and professionally. Resolve any delivery-related issues effectively.
  • Safety & Compliance: Enforce strict safety protocols and compliance regulations to ensure a secure working environment for all team members.
  • Operational Efficiency: Continuously identify opportunities to improve delivery processes, reduce costs, and enhance overall operational efficiency.

Qualifications & Skills

  • Proven experience in a leadership role within the logistics or transportation industry.
  • Strong understanding of delivery operations, route planning, and customer service principles.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively under pressure and manage multiple priorities simultaneously.
  • Commitment to safety and compliance with all relevant regulations.


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