Regional Driver Support Leader
4 weeks ago
Job Title: Regional Driver Support Leader
Job Summary:
Swift Transportation is seeking a highly skilled Regional Driver Support Leader to oversee Driver Support operations for assigned regions and/or Lines of Business. The ideal candidate will have a strong background in call center and/or transportation operations, with previous leadership experience and proficiency in Microsoft Office Suite.
Key Responsibilities:
- Provide oversight and direction to Driver Support teams, ensuring appropriate staffing levels and operating within budget constraints.
- Develop and implement career development plans for assigned employees, providing a strong bench strength for future leaders and specialized individual contributors.
- Coordinate all Driver Support activities within assigned regions, ensuring drivers receive necessary support and resources.
- Collaborate with other Regional Leaders to optimize the movement of empty trailers and resolve high-level emergency situations.
- Assist with Comdata and dispatch problems, as well as fuel and routing issues for drivers.
- Promote a culture of safety and responsiveness, working proactively to assist others in achieving the organization's objectives.
Requirements:
- 4+ years of related experience in call center and/or transportation operations.
- Previous leadership experience required.
- Proficiency in Microsoft Office Suite and excellent communication skills.
- Ability to solve problems and work in high-pressure situations.
What We Offer:
- Competitive starting salary commensurate with experience and geographic location.
- Potential bonus pay based on company performance.
- Comprehensive Benefits Package, including 401(K), medical, dental, vision, disability, and life insurance.
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