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Retail Sales Specialist

2 months ago


Novi, Michigan, United States Foot Locker Full time
Position Overview

As a natural communicator, you excel at making Customers feel comfortable and initiating friendly dialogues. You have the ability to connect with both children and their parents effortlessly. Your passion for children's athletic footwear and apparel shines through in every interaction. Adapting to various Customer personalities comes naturally to you, and you tackle challenges with a positive attitude. You thrive in a collaborative environment, enhancing your personal skills while contributing to the team's success. Your performance in this role will be evaluated based on individual and productivity targets, as well as your capacity to deliver an exceptional in-store experience for every Customer.

Key Responsibilities

  • Ensure high levels of Customer satisfaction by being well-informed about all products and collaborating with colleagues to provide outstanding sales service.
  • Achieve sales targets while delivering an exceptional Customer experience and meeting operational standards.
  • Maintain personal and productivity benchmarks.
  • Engage with every Customer by asking open-ended questions to understand their needs.
  • Demonstrate the ability to learn and share knowledge of products and trends that align with Customer preferences.
  • Stay informed about all product details, as well as current and upcoming trends.
  • Foster a positive and inclusive workplace culture.
Qualifications

  • 0-3 years of experience in retail.
  • Confident and comfortable in engaging Customers to provide an elevated shopping experience.
  • Driven to achieve excellent results through enthusiasm for interacting with Customers and athletic merchandise.
  • Proactively complete tasks or activities with minimal supervision.
  • Flexible availability, including evenings, weekends, and holidays.
Compensation

Hourly Rate: $11.33