Sales Retailer

5 days ago


Richmond Heights, Virginia, United States J McLaughlin Full time
About Us

J.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town's color, character, and architecture.

We are known for being "local and loyal", building meaningful relationships within each community and providing customers with highly personalized service.

Job Description

This role involves acting as the Brand Ambassador by embracing our company culture to develop and cultivate strong relationships with clients and our communities. You will provide exemplary client service to create a customer-centric, friendly retail environment that fosters loyalty within our communities.

You will drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to clients. Additionally, you will utilize clienteling tools and outreach techniques to inform customers of upcoming events and when new product arrives.

Responsibilities
  • Support the store manager with operations by completing daily tasks and maintaining areas of responsibility.
  • Help create and maintain a culture of kindness that is client and team-focused.
  • Maintain knowledge on current merchandise, pricing, and promotions to communicate to clients.
  • Utilize selling techniques to help overcome objectives and close a sale.
  • Understand sales plans, key metrics, and how they contribute to the store's overall success.


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