Flooring Project Coordinator
15 hours ago
Job Overview
Carpeteria Carpet One Floor & Home, a 3rd generation family-owned flooring company, seeks a skilled Flooring and Design Project Manager to join our team in San Diego. As a key member of our sales team, you will play a crucial role in providing exceptional customer service, driving sales growth, and ensuring seamless project execution.
About the Role
- You will be responsible for managing multiple projects from start to finish, including interacting with customers to determine their flooring needs, measuring rooms, calculating estimates, and presenting selections to clients.
- You will work closely with our design team to provide expert advice on interior design and decoration, ensuring that our customers receive the best possible solutions for their homes.
- You will also be responsible for maintaining accurate records, processing orders, and communicating effectively with customers and colleagues.
Key Responsibilities
- Greet customers on the sales floor and qualify them to help determine the best floor for their lifestyle and needs.
- Assist customers with their flooring choice through decorating and design advice.
- Appointment setting and driving to customers' homes.
- Measuring and layouts of room diagrams for customers and projects.
- Calculating estimates and presenting selections to clients.
- Writing sales orders and processing the necessary paperwork for that order.
- Works with the customer from beginning to end of the sale by communicating in a timely and professional manner with customers on all requests or concerns.
- Following up with your customer after completion of the job.
- Using a computer database to research the availability of merchandise and to process orders.
- Maintain showroom by keeping samples and displays neat, current, and clean.
- Stay up to date on the wide selection of products we offer, along with specifications and warranties provided by each.
- Works effectively with other employees.
- Provide a high level of customer service.
- Networking regularly in the community.
- Building client relationships.
Requirements
- Self-motivated and internally driven to excel in your position and career.
- Excellent oral and written communication skills.
- Must have strong knowledge of Microsoft Office programs and be willing to learn our operating system.
- Must have access to reliable transportation to get to work and to visit customers' homes.
- A passion for or experience with decorating or design.
- Must be willing and able to attend some off-site training.
- Must have open and flexible work availability to include some weekends.
- Retail sales experience is a plus but not required.
- Professionalism, includes dependability, accountability, and punctuality.
- Time management skills for juggling multiple (and sometimes competing) deadlines and deliverables.
Benefits
- Sick Leave.
- Paid Vacation.
- Product and Other Promotional Discounts.
- Health Insurance.
- Five-Day Work Week with Sundays Off.
About Us
We are proud of our heritage and would like to find an individual who will excel and prosper in a fast-paced retail environment and become a valued member of our team. We believe in creating a family-friendly work environment where each person is an integral member of the team, yet responsible for his or her own results and earning potential.
Salary Estimate
$65,000 - $80,000 per year, depending on experience.
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