Computer Support Professional in Connecticut

3 days ago


Middletown, Connecticut, United States Desktop & Depot Support Full time
About the Position

We are seeking a skilled and experienced Desktop Support Specialist to join our team in Middletown, Connecticut.

Responsibilities
  • Provide technical support for workstation software issues.
  • Install, move, add, and change PC hardware and software.
  • Loading images onto workstations.
  • Manage assets and ensure accurate inventory control.
  • Support printers and other equipment.
  • Maintain a high level of customer satisfaction.
Requirements
  • Prior experience in desktop support is desired, however, training will be provided for all entry-level new hires.
  • Knowledge of PC imaging is required.
  • Experience with change management and incident management is essential.
  • Familiarity with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe is necessary.
Salary Range

$60,000 - $80,000 per year, based on experience.



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