Server - Mexican Inn

4 weeks ago

Keller, Texas, United States Spring Creek Restaurants Full time

This role is accountable for delivering exceptional customer service, taking and serving food and beverage orders in a timely and efficient manner, and maintaining a clean and organized work environment.

Key Responsibilities:

  • Report to work on time, well-groomed, and dressed in proper uniform.
  • Greet, seat, and serve guests in a prompt, friendly, and professional manner.
  • Know all abbreviations of food items and be familiar with specials and soups of the day.
  • Take food and drink orders promptly and accurately, and deliver completed meals to customers in a timely manner.
  • Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
  • Ring up bills and deliver to customers, and check out customers at the cash register.
  • Handle customer complaints in a calm and courteous manner, and inform the supervisor of any customer complaints or suggestions.
  • Restock service areas and keep the service areas clean and complete all assigned cleaning tasks.
  • Advise the Lead Line Server of any personnel situations or policy violations that may have an adverse effect on restaurant operating performance.

Additional Responsibilities:

  • Respond quickly to sweeping and mopping up messes, and bus tables when busy.
  • Perform any other tasks assigned by the Lead Line Server or Manager.

Requirements:

High school diploma or general education degree (GED); or related experience preferred but not required; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to lift 30 lb. regularly and 50 lb. occasionally.

Environmental Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Ability to work in an environment with frequent interruptions and customer interaction.