General Manager Full Time Position

3 weeks ago


Waltham, Massachusetts, United States Extended Stay America Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to oversee the daily operations of our hotel. The successful candidate will be responsible for ensuring the highest level of guest satisfaction, managing a team of staff, and maintaining a clean and safe environment.

Key Responsibilities
  • Oversee the daily operations of the hotel, including front desk, housekeeping, and maintenance.
  • Manage a team of staff, including hiring, training, and evaluating performance.
  • Ensure the highest level of guest satisfaction by responding to guest complaints and resolving issues in a timely manner.
  • Maintain a clean and safe environment by ensuring that all areas of the hotel are clean and well-maintained.
  • Monitor and control expenses to ensure that the hotel is operating within budget.
Requirements
  • Minimum three years of experience in hotel management.
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions quickly.


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