Dining Room Host Coordinator

5 days ago


Marco Island, Florida, United States Hilton Marco Island Resort and Spa Full time
Job Overview

Hilton Marco Island Resort and Spa is seeking a dynamic Restaurant Host to join our team. This full-time position offers a competitive salary, including benefits such as Medical, Dental, and Vision insurance, PTO, holiday pay, hotel discounts, free parking, shift meals, and uniforms.

Key Responsibilities
  • Greet guests enthusiastically and accurately seat them in a helpful, friendly, courteous, and professional manner to ensure total guest satisfaction and according to established standards.
  • Supervise all FOH staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.
Essential Functions
  1. Efficiently seat guests in a timely manner, accommodate any special requests, and document all special requests or events on Open Table reservation program.
  2. Respond to guest complaints in a positive manner, negotiate a compromise, and implement a solution.
  3. Maintain clean and organized work station, call back guests to check on quality of food and service.
  4. Meet and greet guests as they arrive, offer choice of seating (inside or outside), escort them to their table, present menu, ask for name and room number, and record on card for server use.
  5. Maintain proper set-up of dining room and cleanliness of menus.
  6. Receive, record, and make necessary arrangements for reservations and special functions in the restaurant.
  7. Assist Food Servers with take-out orders, help deliver food, and clean tables when needed.
  8. Must assist other outlets if needed.
Estimated Salary Range

$45,000 - $55,000 per year, based on location and experience.



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