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Operations Manager I

1 month ago

Streetsboro, Ohio, United States National Guard Employment Network Full time

Job Summary:

As an Operations Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses.

Your responsibilities will include implementing processes to optimize warehouse operations, leading and motivating a diverse team of supervisors and indirect reports, and developing a strong team culture of inclusion and belonging.

You will also be responsible for developing and implementing efficient workflows, labor plans, and standardizing processes to enhance productivity, reduce costs, and improve overall operational efficiency.

Furthermore, you will take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.

Additionally, you will compile comprehensive reports on key performance indicators (KPIs), including productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts.

As a key member of the site leadership team, you will foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Partner with Human Resources and site leadership to ensure a comprehensive hiring process of supervisors, providing valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements.

Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations.

Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction.

Requirements:

Bachelor's degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required.

Experience with P&L management, objective setting, and project management, preferred.

What We Offer:

Competitive wages, excellent affordable insurance benefits (including health, dental, vision, and life), 401K plan, paid vacation, and holidays.

We are an equal opportunity employer.