Customer Service Representative

7 days ago


Gordonsville, Virginia, United States FAS MART Full time
FAS MART - Customer Service Representative">

We are seeking a friendly and approachable individual to join our team as a Customer Service Representative. This role is ideal for someone who enjoys working in a fast-paced environment and providing solutions to customer inquiries.

Job Summary: As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and promoting products to customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Promote products to customers by suggesting items based on their interests and preferences.
  • Maintain accurate records of customer interactions and issue resolutions.
  • Collaborate with colleagues to achieve sales goals and improve store operations.
  • Participate in training programs to enhance knowledge and skills.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Physical ability to stand for long periods.

Salary: $13.00 per hour

About FAS MART: FAS MART is a leading convenience store chain committed to providing excellent customer service and quality products. We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.



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