CDL Directional Drill/Vibratory Plow Specialist

2 weeks ago


Fort Wayne, Indiana, United States Mercury Broadband Full time
Job Title: CDL Directional Drill/Vibratory Plow OperatorJob Summary:

Mercury Broadband is seeking a highly skilled and experienced CDL Directional Drill/Vibratory Plow Operator to join our Fiber Services Team. As a key member of our team, you will be responsible for installing and maintaining our fiber network, ensuring the highest level of quality and customer satisfaction.

Key Responsibilities:
  • Install fiber plant equipment at designated premises
  • Assist with new fiber plant construction, vaults, pedestals, and conduit
  • Operate underground drill rig and vibratory plow
  • Interact with customers, land owners, and inspectors, representing the company in a professional manner
  • Troubleshoot customer equipment at premises
  • Troubleshoot and resolve network outages
  • Responsible for assigned work orders, ensuring completion and closeout
  • Assist Fiber Team Leader and Fiber Foreman with running crews
  • Assist in training OSP Technician I and II
  • Manage vital business relationships and troubleshoot complex issues
  • Respond to and facilitate resolution of Network tickets
  • Assist with new site construction, planning, and ordering materials
Requirements:
  • CDL license required
  • 2-4+ years of experience as an OSP Technician II or equivalent
  • Knowledge of fiber drop crew to customer premises using vibratory plow
  • Basic mechanical skills and knowledge of hand and power tools
  • Basic computer skills and proficiency with computers
  • Basic computer networking skills and knowledge
  • Use of PC-based applications to program and diagnose various communications equipment
  • Clean driving record and valid driver's license
  • Self-motivated, customer service oriented, and professional in appearance
  • Ability to communicate effectively, both orally and in writing
Company Provided Training:
  • Safety training
  • First Aid/CPR certified
  • OSHA Certifications
  • Installation and equipment training
  • Ethernet wiring
  • Networking Training and Concepts


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