Mobile Associate, Bilingual

As a Mobile Associate at T-Mobile, you will be part of a dynamic Retail Team of Experts who bring the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services. You will thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love.
• Approach service and sales needs with composure, integrity, and compassion.

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred (Required)
• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it (Required)
• Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)

T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays. We also offer mobile service and home internet discounts, pet insurance, and access to commuter and transit programs.

At T-Mobile, we believe in creating a workplace that is inclusive, diverse, and supportive. We offer opportunities for growth and development, and we are committed to making a positive impact in our communities. If you are passionate about delivering exceptional customer experiences and are looking for a dynamic and supportive work environment, we encourage you to apply for this role.