Retail Sales Associate
4 weeks ago
Are you looking for a career in retail where you can discover something new every day? As a Retail Sales Associate at TJ Maxx, you'll be part of a dynamic team that's passionate about providing an exceptional customer experience.
Company Overview
TJ Maxx is a leading off-price department store chain with over 1,000 locations across the United States. We offer a wide range of products, from designer clothing and accessories to home goods and furniture, at prices significantly lower than traditional department stores.
Salary
The estimated salary for this role is $15.50 to $17.50 per hour, based on relevant skills, qualifications, and experience.
Job Description
As a Retail Sales Associate, you'll be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. You'll adhere to all operational, merchandise, and loss prevention standards, and may be cross-trained to work in multiple areas of the store to support the needs of the business.
Key Responsibilities
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
Required Skills and Qualifications
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Benefits
TJ Maxx offers a range of benefits to its employees, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Eligible employees may also receive 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance, and more.
Discover Different
TJ Maxx is an equal opportunity employer that values diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Location
TJ Maxx Store 1104, 5160 Highway 70w, Morehead City, NC, 28557
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