Fitness Center Team Member

3 weeks ago


Denver, Colorado, United States Planet Fitness - PF Baseline Fitness Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Center Team Member at Planet Fitness - PF Baseline Fitness.

About the Role

This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about providing exceptional customer service. As a Fitness Center Team Member, you will be responsible for creating a positive member experience by handling front desk activities, answering phone calls, and assisting with membership sales.

About the Benefits

As a valued member of our team, you can expect to enjoy a range of benefits, including:

  • $18-$20 per hour salary (estimated based on industry standards)
  • A comprehensive training program to help you develop your skills and knowledge
  • Ongoing support and feedback to ensure your success
  • A fun and dynamic work environment with opportunities to advance your career
About the Job Description

The Customer Service Representative will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members, and guests. This includes:

  • Greeting members, prospective members, and guests in a friendly and professional manner
  • Handling all front desk related activities, including answering phone calls, checking members into the system, and taking prospective members on tours
  • Facilitating needed updates to members' accounts
  • Responding to member questions and concerns in a timely and professional manner
  • Assisting in maintaining the neatness and cleanliness of the club
About the Requirements

To be successful in this role, you will need to have:

  • A passion for fitness and health
  • Basic computer proficiency
  • An upbeat and positive attitude
  • Punctuality and reliability
  • Exceptional customer service skills


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