Insurance Career Advancement Specialist

6 days ago


Irving, Texas, United States Linda DeSpain - State Farm Agent Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager. As a key member of the Linda DeSpain - State Farm Agent team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful agency.

Your attention to detail, excellent communication skills, and ability to relate to customers will make you an ideal fit for this position. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and selling Insurance/Financial Products. Our agency ranked #74 in P&C Production in the USA out of some 20,000 State Farm Agencies, making us a great place to leap-frog your insurance career.

As a Customer Service Manager, you will:

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Utilize exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

The salary for this position is approximately $65,000 - $90,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer above-average pay, paid time off (vacation and personal/sick days), valuable career-building experience, and opportunities for growth and advancement within our office and into State Farm Agency. We also provide training and development opportunities, including the promotion of your FINRA sponsorship process to acquire your FINRA Series 6 and 63 registrations.

Requirements for this position include a dedicated focus on customer service, excellent communication skills, and the ability to effectively relate to customers. A Texas General Lines License or the ability to acquire one is also required. If you are a proactive problem-solver with a competitive desire to sell and service insurance and financial products, we encourage you to apply.



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