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Senior Community Operations Manager

3 months ago

Baldwinsville, New York, United States CRM Rental Management, Inc. Full time
Job Overview

FULL TIME SENIOR COMMUNITY MANAGER – AFFORDABLE HOUSING

Join our dedicated team at CRM Rental Management, Inc. as we seek a qualified Full Time Senior Community Manager to oversee our properties.

This role is based in the Baldwinsville, NY Area and requires a solid understanding of HUD/LIHTC/RD housing regulations. For more information about our company, please visit our website.

As our company continues to expand, we are looking for talented individuals to join our ranks.

Key Responsibilities:
  • Manage daily operations of multiple properties, ensuring smooth functionality.
  • Act as the primary representative for the property, engaging with potential residents and showcasing the benefits of our community.
  • Prioritize exceptional service to ensure residents feel valued and at home.
  • Collaborate with tenants and maintenance teams to address and resolve any issues or complaints.
  • Uphold lease agreements and ensure compliance with Fair Housing Laws.
  • Conduct all activities in accordance with regulations from RD, HUD, DHCR, HFA, and other relevant agencies.
  • Prepare and submit various reports to the Regional Property Manager and other departments as required.
  • Handle move-out processes and maintain accurate records in our management system.
  • Organize and manage resident files, lease renewals, and financial documentation.
  • Ensure timely lease renewals and manage the associated documentation.
  • Monitor rental payments and prepare financial reports for internal and external audits.
Qualifications:
  • 2-3 years of experience in RD HUD/LIHTC/Affordable Housing is essential.
  • Experience with RD is preferred.
  • Familiarity with Section 8 and Tax Credit programs is advantageous.
  • Certifications such as TCS and COS are required; ARM certification is recommended.
  • Strong skills in leasing, financial management, and team leadership are necessary.
  • USDA RD and Fair Housing certifications are preferred.
  • Excellent communication, organizational, and customer service skills are a must.
  • A positive attitude and the ability to multitask effectively are essential.
  • Ability to interact diplomatically with a diverse range of individuals.
  • Proficiency in Microsoft Office and familiarity with property management software is required.
  • Flexibility to manage a varied schedule and respond to property emergencies is important.
  • A genuine desire to learn and grow within the role is highly valued.
Benefits:
  • Competitive salary structure
  • Annual performance reviews and bonus opportunities
  • Employee Assistance Program with various discounts
  • 11 paid holidays annually
  • Paid Time Off (PTO)
  • 5% 401k matching
  • Comprehensive insurance options with significant employer contribution.

CRM Rental Management, Inc. is proud to be an Equal Opportunity Employer.