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Customer Service Representative

2 months ago

Pittsburgh, Pennsylvania, United States Upstream Management Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Trainee. As a key member of our sales team, you will be responsible for building strong relationships with our clients and driving sales growth.

Key Responsibilities:

  • Develop and maintain strong relationships with clients through effective communication and problem-solving skills
  • Present our clients' products and services in a confident and compelling manner to drive sales
  • Input client information, order details, and sales contracts into our Point of Sale (POS) system
  • Stay up-to-date on the latest promotions and deals to effectively communicate them to clients during sales interactions
  • Participate in virtual and onsite training sessions to enhance customer service and sales skills

What We Offer:

  • A dynamic and inclusive work environment that fosters collaboration and mutual growth
  • Opportunities for professional development and advancement
  • A comprehensive training program to equip you with the skills and knowledge needed to succeed in your role
  • A competitive compensation package and benefits
  • A fun and supportive team environment

Requirements:

  • High school diploma or equivalent required
  • 0-2 years' experience in customer service, sales, or a related field
  • Strong public speaking skills and ability to interact with clients, colleagues, and management
  • Solution-oriented mindset and resilience in overcoming challenges
  • Exceptional time management and organizational skills
  • Ability to work flexible hours, including evenings and weekends as needed

Equal Opportunity Employer:

We are an equal opportunity employer and celebrate diversity. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.