Customer Service Representative

2 weeks ago


Marquette, Michigan, United States First Bank, Upper Michigan Full time
Job Summary

First Bank in Upper Michigan is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing transactions, and maintaining accurate records.

**Key Responsibilities:**

  1. Greet and direct customers, answering questions and resolving issues in a timely and professional manner.
  2. Process financial transactions, including deposits, withdrawals, and loan payments.
  3. Maintain accurate records, balance cash drawers, and reconcile discrepancies.

**Requirements:**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of experience in a customer service or banking environment.
  • Strong numerical aptitude, accuracy, and attention to detail.

**Work Environment:**

This role operates in a professional office setting with standard equipment such as computers, phones, and photocopiers.



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