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Junior Customer Experience Associate

1 week ago


Franklin, Massachusetts, United States Kelly Services, Inc. Full time

About Us

Kelly Services, Inc. is a leading provider of workforce solutions, offering a range of services designed to help businesses succeed. Our customer service team is dedicated to providing exceptional support to our clients and their customers.

Why Join Our Team?

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team members enjoy a competitive salary and benefits package, as well as the chance to make a real difference in the lives of our customers.

What We're Looking For:

We're seeking a talented and motivated individual to join our customer service team. If you have a passion for delivering excellent customer service and are looking for a challenging and rewarding role, we encourage you to apply.

Responsibilities:

  • Supporting customers via phone, email, or chat
  • Resolving customer complaints and issues in a timely and professional manner
  • Processing transactions, such as orders and payments
  • Maintaining accurate records and data

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Basic knowledge of Microsoft Office applications