Vision Care Technician

2 weeks ago

Rapid City, South Dakota, United States Great Plains Tribal Leaders Health Board Inc Full time
Job Overview

Position Summary:

This role is primarily focused on delivering technical assistance to Optometrists, ensuring that Oyáte Health Center (OHC) patients receive top-notch optometric services. Additionally, the technician will support optician and administrative tasks as required.

Key Responsibilities:

  • Conduct patient interviews and document health histories along with relevant findings.
  • Assist optometrists by performing fundamental tests such as visual acuity, color vision, and intraocular pressure assessments.
  • Carry out specialized testing procedures upon the optometrist's request, including visual fields and fundus photography.
  • Maintain proper storage of pharmaceuticals, supplies, and instruments in compliance with professional standards.
  • Administer eye drops and other pharmacological agents as directed by the optometrist.
  • Provide both individual and group education to patients regarding optical health and refractive issues.
  • Verify spectacle prescriptions using appropriate instruments.
  • Manage phone inquiries, schedule appointments, and handle patient registration through electronic health records.
  • Prepare prescriptions and coordinate orders for eyewear from manufacturers.
  • Perform essential frame measurements to ensure optimal fit and function.
  • Conduct basic optical repairs on damaged frames.
  • Collaborate with other departments to coordinate eye care programs.
  • Train new staff members as needed.
  • Adhere to federal regulations, including HIPAA, to maintain patient confidentiality.
  • Execute additional related duties as assigned.

Qualifications:

  • Demonstrate outstanding customer service with all stakeholders.
  • Promote a workplace culture of wellness, respect, and helpfulness.
  • Work collaboratively with colleagues across various levels of the organization.
  • Have experience or familiarity with American Indian communities and respect for their cultural practices.
  • Show respect for diverse backgrounds and abilities.
  • Maintain confidentiality and privacy in all organizational matters.
  • Handle stressful situations with professionalism.
  • Be proactive and self-motivated in assisting others.
  • Resolve interdepartmental issues independently.
  • Adapt to changing circumstances while maintaining composure.
  • Possess flexibility in work hours, including evenings and weekends as necessary.
  • Effectively communicate information in small group settings.
  • Be proficient in common computer applications.
  • Hold a valid driver's license and maintain necessary certifications.
  • Encourage a lifestyle free from alcohol, tobacco, and drugs.
  • Present a professional appearance at all times.
  • Comply with organizational policies and procedures.

Supervision:

The supervisor will provide general guidance and specific instructions for new or complex tasks. The employee is expected to work independently on routine assignments while seeking assistance for unfamiliar situations.

Work Environment:

This position requires the ability to lift and move items up to 50 pounds and may involve exposure to various weather conditions. The work environment typically has a moderate noise level.

Education and Experience:

  • High School Diploma or equivalent.
  • At least one year of relevant experience.
  • Commitment to ongoing education and certification.
  • Basic Life Support (BLS) certification is required within the first 90 days of employment.
  • Successful completion of background checks and drug screening is mandatory.

Note: The Great Plains Tribal Leaders Health Board Inc prioritizes hiring qualified Indian/Tribal candidates in accordance with tribal preference laws.

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