Brokerage Customer Service Representative

3 weeks ago


Little Rock, Arkansas, United States Transplace Full time
Job Summary

We are seeking a highly skilled Brokerage Customer Service Specialist to join our team at Transplace. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing freight operations, and ensuring timely delivery of goods.

Key Responsibilities
  • Provide proactive customer service to internal and external customers, ensuring timely resolution of issues and exceeding customer expectations.
  • Manage freight operations, including appointment scheduling, load status updates, and detention management.
  • Develop and maintain productive relationships with carriers, ensuring seamless transportation services.
  • Monitor and analyze key performance indicators, such as on-time performance and automation objectives.
  • Identify and resolve EDI 214 errors, ensuring accurate and timely data exchange.
  • Collaborate with logistics coordinators to schedule appointments and update the transportation management system.
Requirements
  • 1-2 years of customer service experience, with a focus on logistics or transportation.
  • Bachelor's degree may be substituted for work experience requirements.
  • High school diploma or equivalent required.
About Transplace

Transplace is a leading provider of transportation management services, dedicated to exceeding customer expectations and delivering global supply chain excellence. Our mission is to provide innovative solutions that meet the unique needs of our customers, from consumer packaged goods to discrete manufacturing and retail.



  • Little Rock, Arkansas, United States Customer Direct Full time

    Customer Care Agent Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels, including phone, email, and chat.Key...


  • Little Rock, Arkansas, United States GGB - Global Full time

    About the RoleWe are seeking an experienced Associate Client Service Manager to join our global brokerage team. As a key member of our team, you will be responsible for the day-to-day account management of our relationships with assigned clients.Key ResponsibilitiesSupport senior servicing staff/service teams to identify and meet client needs, retaining and...


  • Little Rock, Arkansas, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company with a passion for providing exceptional customer service and quality food. Our team members are the backbone of our success, and we are seeking a Customer Service Representative to join our team.Job DescriptionWe are looking for a highly motivated and customer-focused individual to join our...


  • Little Rock, Arkansas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities:Greet customers and respond to their inquiries in a...


  • Little Rock, Arkansas, United States Baptist Health Full time

    Job Title: Customer Service Representative **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Baptist Health. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and vendors. You will work closely with our Patient Financial Services...


  • Little Rock, Arkansas, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a dynamic and fast-growing company that values our team members and strives to provide exceptional customer service. As a customer service representative at Domino's Pizza LLC, you will be the face of our brand, interacting with customers and providing a positive experience.Job DescriptionWe are seeking a customer service...


  • Little Rock, Arkansas, United States Ben Owens - State Farm Agent Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeAs a Customer Service Representative with Ben Owens - State Farm Agent, you will play a vital role in delivering exceptional customer experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for...


  • Little Rock, Arkansas, United States Andre Pendleton - State Farm Agent Full time

    Position Overview:Are you a customer-focused professional looking for a challenging role? Do you enjoy working with the public and providing exceptional service? If so, consider joining our team as a Customer Service Representative at Andre Pendleton - State Farm Agent.As a Customer Service Representative, you will be responsible for establishing customer...


  • Little Rock, Arkansas, United States Hugg & Hall Equipment Company Full time

    Job Title: Customer Service RepresentativeHugg & Hall Equipment Company is a leading supplier of Material Handling and Construction Equipment. We are seeking a highly skilled Customer Service Representative to join our team.Job SummaryThe Customer Service Representative will be responsible for inputting customer invoices into various portals and making...


  • Little Rock, Arkansas, United States Charlotte Potts - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored...


  • Little Rock, Arkansas, United States O'Neal Steel Full time

    Job SummaryO'Neal Steel is seeking a highly skilled Customer Service Representative to join our Sales Department at our Little Rock, AR facility. As a key member of our team, you will be responsible for providing exceptional customer service, supporting sales efforts, and ensuring seamless communication with clients.Key ResponsibilitiesAnalyze quotations...


  • Little Rock, Arkansas, United States Workforce Connections, Arkansas Department of Commerce. Full time

    Job SummaryWorkforce Connections, Arkansas Department of Commerce is seeking a skilled Call Center Representative to join their team. As a Call Center Representative, you will be responsible for contacting students through the Little Rock Call Center and providing excellent customer service.ResponsibilitiesContact students through the Little Rock Call...


  • Little Rock, Arkansas, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider becoming a U-Haul Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our...


  • Little Rock, Arkansas, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider becoming a U-Haul Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as...


  • Little Rock, Arkansas, United States David's Bridal Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at David's Bridal. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our clients.Key ResponsibilitiesCustomer Service: Provide...


  • Little Rock, Arkansas, United States Workforce Connections, Arkansas Department of Commerce. Full time

    Job Title: Call Center Representative About the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a representative, you will be responsible for contacting students through our Little Rock Call Center to provide assistance and support. Responsibilities: * Contact students through...


  • Little Rock, Arkansas, United States Workforce Connections, Arkansas Department of Commerce. Full time

    Job SummaryWe are seeking a skilled Call Center Representative to join our team at Arkansas Employment Career Center. As a Call Center Representative, you will be responsible for contacting students through the Little Rock Call Center and providing excellent customer service.Key ResponsibilitiesContact students through the Little Rock Call Center to provide...


  • Little Rock, Arkansas, United States Charlotte Potts - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored...


  • Little Rock, Arkansas, United States U-Haul Full time

    Job Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to manage rentals and...


  • Little Rock, Arkansas, United States U-Haul Full time

    Location:6501 Geyer Springs Rd, Little Rock, AR 72209, USAAre you a people person? Do you love helping others? U-Haul is seeking a friendly, motivated individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to provide exceptional service to our customers and ensure...