Community Tax Assistance Coordinator

4 days ago


Malden, Massachusetts, United States Action For Boston Community Development Full time

**Job Overview:** The Client Advocate - VITA is a temporary position for three months with potential for extension. In this role, you will be responsible for providing exceptional tax assistance, case management, and referrals to clients. You will work closely with local community and city service providers to ensure clients' needs are met.

  • Conduct intake processes and establish educational and occupational goals with clients.
  • Provide comprehensive tax assistance, ensuring all income, deductions, and allowable credits are claimed.
  • Develop a network of referrals for clients, including food pantry, fuel assistance, SummerWorks services, virtual gateway services, and other essential resources.

**Key Responsibilities:**

  • Collaborate with site managers to evaluate client strengths and weaknesses and develop effective case management strategies.
  • Perform other related duties as assigned to support the team's efforts.

**Skills and Expertise:** Demonstrated proficiency in MS Word and Excel, excellent oral and written communication skills, and the ability to work effectively with individuals from diverse backgrounds. Bilingualism in Haitian Creole, Spanish, or Arabic is preferred.



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