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Junior Business Systems Analyst

2 months ago


Bedford New Hampshire, United States Concord Group Insurance Full time

Concord Group Insurance is in search of a driven and skilled Business Systems Analyst to become a part of our IT team.

In this position, you will collaborate with a group of technology-oriented analysts who are pivotal in steering essential software development and database initiatives that contribute to the organization's success.

The ideal candidate will exhibit self-motivation, a rapid learning ability, patience, and the capacity to thrive in high-pressure environments.

This role is classified as hybrid, requiring on-site presence for in-person meetings as necessary.

Key Responsibilities
  • Develop comprehensive documentation to illustrate processing logic for various business operations.
  • Analyze business needs and convert them into detailed specifications.
  • Document corrective measures, draft user instructions, and prepare necessary documentation to facilitate job functions.
  • Serve as a communication bridge between the IT department, programming teams, and internal stakeholders utilizing IT services.
  • Engage in all facets of user consultation, business analysis, systems design, vendor agreements, and detailed specification creation.
  • Conduct research, compile reports, and provide information to support decision-making processes.
  • Create and implement testing plans, document outcomes, and secure quality assurance approvals.
  • Assist in educating users on the effective use of business applications and general software.
  • Collaborate with external software vendors as necessary to support acquired business solutions.
Qualifications
  • Bachelor's degree or an equivalent combination of education and relevant experience.
  • One to three years of experience in a comparable role.
  • Familiarity with XML data is highly preferred.
  • Knowledge of various business application systems, hardware, and programming technologies.
  • Proficient understanding of Windows, Microsoft Office suite, current internet browsers, email, and business applications in a networked setting.
  • Ability to effectively communicate and interface with both technical and non-technical personnel.
  • Maintain and troubleshoot assigned systems and programs.
  • Strong capability in defining the business requirements of insurance clients, system users, or regulatory reporting needs relevant to the industry.
  • Demonstrated initiative, creativity, and sound decision-making abilities.
Benefits

Concord Group offers a comprehensive total compensation package, which includes medical, vision, dental, life, and disability insurance.

We provide a generous Paid Time Off program encompassing vacation, personal, and sick leave, along with vacation pay. Additionally, invest in your future with our competitive 401(k) plan featuring company matching.

About Us

As a prominent regional provider of property and casualty insurance, Concord Group is dedicated to safeguarding the families and small businesses that empower our communities.

Our supportive work culture, competitive benefits, and rapid growth trajectory make Concord Group an excellent place to advance your career.

Concord Group is an Equal Opportunity Employer and participates in E-Verify.