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IT Systems Technician

1 month ago


Columbus, Ohio, United States Proteam Solutions Full time

**Job Summary**

Proteam Solutions seeks a skilled IT Systems Technician to provide technical support for our team.

The ideal candidate will have experience with Active Directory, OS administration, and hardware and software support.

Responsibilities include:

  • Maintaining computer hardware, software, and other equipment
  • Installing, assessing, troubleshooting, maintaining, and upgrading computers
  • Testing and assessing issues related to computer software and hardware
  • Conducting remote or in-person set-ups, desktop administration, and/or troubleshooting of incidents
  • Performing inventory management and control
  • Performing onboarding/offboarding of employees and contractors
  • Assisting with projects as needed
  • Following policies on installations, application distributions, and change management
  • Documenting user requests and updating user tickets
  • Developing and improving industry best practices and standards for deploying enterprise desktop technologies

Requirements:

  • Associates Degree in Information Technology, Computer Science, or a related field
  • Two (2) to five (5) years of experience with computer and software troubleshooting
  • Microsoft Certified Solutions Associate or CompTIA A+ certifications preferred