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IT Systems Technician
1 month ago
**Job Summary**
Proteam Solutions seeks a skilled IT Systems Technician to provide technical support for our team.
The ideal candidate will have experience with Active Directory, OS administration, and hardware and software support.
Responsibilities include:
- Maintaining computer hardware, software, and other equipment
- Installing, assessing, troubleshooting, maintaining, and upgrading computers
- Testing and assessing issues related to computer software and hardware
- Conducting remote or in-person set-ups, desktop administration, and/or troubleshooting of incidents
- Performing inventory management and control
- Performing onboarding/offboarding of employees and contractors
- Assisting with projects as needed
- Following policies on installations, application distributions, and change management
- Documenting user requests and updating user tickets
- Developing and improving industry best practices and standards for deploying enterprise desktop technologies
Requirements:
- Associates Degree in Information Technology, Computer Science, or a related field
- Two (2) to five (5) years of experience with computer and software troubleshooting
- Microsoft Certified Solutions Associate or CompTIA A+ certifications preferred