Cash Office Customer Service Desk Associate Representative

6 days ago


Voorhees, United States Boscov's Full time
Cash Office/ Customer Service Desk Associate at Boscov's: a career opportunity in retail operations.

**Overview:**
We are a chain of full service department stores serving the total family needs of our customers. Our goal is to provide an exceptional shopping experience, offering a wide range of products and services. We are looking for a highly skilled individual to join our team as a Cash Office/ Customer Service Desk Associate.

**Responsibilities:**
As a Cash Office/ Customer Service Desk Associate, you will be responsible for ensuring seamless customer transactions, maintaining accurate records, and adhering to company policies and procedures. Your duties will include:
* Reconciliation of Cash Receipts
* Counting the safe
* Performance of audits
* Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures
* Register repair/ Answering questions related to the register
* Provide customer service by completing customer requests and/or resolving issues in a timely manner.
* Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
* Make storewide announcements over public address system.
* Handle layaway storage, maintain records, receive payments and release merchandise.

**Requirements:**
To succeed in this role, you must have the ability to actively engage coworkers to provide excellent customer service. The ideal candidate should possess basic math skills, prior cash handling experience, and the ability to operate an adding machine. Additionally, they should have excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management.
• Possess basic math skills
• Prior cash handling required
• Retail and/or banking experience, preferred
• Ability to operate an adding machine
• Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management
• Ability to learn computer systems, POS register, and telxon
• Available to work varied days and hours as work schedule requires, including evenings and weekends

We offer a competitive compensation package, which includes a weekly pay rate of $12.00-$15.00 per hour, comprehensive benefits, paid vacations and personal days, liberal employee discounts, and opportunities for advancement. Join our dynamic team and contribute to delivering an exceptional shopping experience for our valued customers.

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