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Store Manager

2 months ago

Orlando, Florida, United States Activate Games Full time
Job Title: Store Leader

Activate Games is seeking a highly motivated and experienced Store Leader to join our team in Orlando. As a Store Leader, you will be responsible for leading a team of employees to deliver exceptional customer experiences in a dynamic and fun environment.

Key Responsibilities:
  • Oversee day-to-day operations, including interpreting and communicating company expectations.
  • Create a lasting experience with customers and ensure their satisfaction is a top priority.
  • Effective understanding of key performance indicators.
  • Help maintain brand consistency through positive customer experiences and local event involvement.
  • Perform regular general inspections of front desk and gaming areas.
  • Perform daily cleaning and maintenance duties in compliance with company standards.
  • Responsible for preventing security or safety concerns by adhering to outlined procedures, providing training to employees, and identifying risks that may exist.
  • Provide regular updates to Regional Leader on store operations, facility issues, and suggest areas for improvement.
  • Oversee the day-to-day maintenance process flow required for the facility.
  • Audit and own the inventory process flow, managed by the Team Lead for maintenance, merchandise, and vending products.
Requirements:
  • Demonstrated leadership ability with 2 years of experience in a customer-facing environment.
  • Demonstrated strengths in collaborative team environments.
  • Ability to foster strong relationships with customers and employees.
  • Excellent communication skills, including listening and oral.
  • Proficient in the use of hand and power tools.
  • Proficient in Microsoft Office and related software.
  • Multitasking in both leading teams and operational performance.
  • Highly organized in managing competing priorities.
What We Offer:
  • Competitive salary.
  • Benefits package.
  • Paid time off.
  • Casual dress.
  • Fun and dynamic work environment.
  • On-site parking.

Activate Games is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate Games is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation for a protected characteristic, contact us.