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Host Team Member

2 months ago


Kapolei, Hawaii, United States 604 Hospitality Group Full time
Job Summary

We are seeking a highly skilled and enthusiastic Host Team Member to join our team at 604 Hospitality Group. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience, and maintaining a positive and welcoming atmosphere.

Key Responsibilities
  • Guest Greeting and Seating: Greet guests in a courteous and prompt manner, ensuring a warm and welcoming atmosphere.
  • Table Management: Manage table assignments, ensuring efficient seating and minimizing wait times.
  • Phone and Reservations: Handle phone calls and reservations with professionalism and accuracy.
  • Menu Knowledge: Possess in-depth knowledge of our menu offerings, including preparation methods, ingredients, and portion sizes.
  • Upselling and Merchandising: Effectively upsell and merchandise menu items, promoting our signature dishes and specials.
  • Order Accuracy: Accurately enter orders into our point-of-sale system, ensuring seamless execution.
  • Side Work and Cleaning: Perform side work duties, including bussing, resetting, and maintaining a clean and organized environment.
  • Team Collaboration: Work collaboratively with other team members to ensure seamless service and maintain a positive team environment.
Requirements
  • Age Requirement: Must be at least 16 years old.
  • Communication Skills: Possess excellent communication skills, both written and verbal.
  • Physical Demands: Ability to lift up to 20 pounds repeatedly throughout the shift.
  • Teamwork and Adaptability: Demonstrate enthusiasm, commitment to guest satisfaction, and adaptability in a fast-paced environment.
Benefits
  • Paid Time Off
  • Bereavement Leave
  • Emergency Days
  • Referral Program
  • Employee Discounts
  • Skechers Direct Program
  • Management Bonus Program
  • Medical/Dental Benefits
  • Group Life Insurance
  • Universal Life Insurance
  • Short-Term Disability
  • 401(k)