Retail Banking Professional

3 weeks ago


Sylvania, Ohio, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker Associate I. As a key member of our Financial Center team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Utilize the consultative sales process to build strong relationships with customers and identify their financial needs.
  • Maintain a thorough knowledge of our retail consumer and small business products and services, and recommend solutions that meet our customers' needs.
  • Proactively reach out to customers to schedule financial reviews and cross-sell opportunities.
  • Collaborate with business partners to provide holistic financial solutions and enhance customer satisfaction.
  • Meet or exceed customer experience and individual/team production goals, driving revenue growth and enhancing the Financial Center's P&L.
Requirements
  • College degree or equivalent work experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop a comfort level with sales activities and build strong relationships with customers.
  • Ability to analyze credit and financial information and make sound decisions.
  • Professional representation of Fifth Third Bank in terms of appearance and verbal/written communication.
Working Conditions
  • Normal office environment with extended viewing of computer screens.
  • Ability to travel within the affiliate for training and scheduling flexibility.

Fifth Third Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and engaging work environment that promotes equal opportunities for all employees.



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