Emergency Response Specialist
4 days ago
We are seeking a Customer Service Representative to join our team at the Village of Mundelein. As a key member of our dispatch team, you will be responsible for handling emergency situations with professionalism and poise. You will be the first point of contact for citizens in need of emergency services and will play a critical role in ensuring the safety and well-being of our community.
**Responsibilities:**
- Answer incoming telephone calls on 911 lines as well as all telephone lines in order to receive requests for service or assistance.
- Dispatch all Police/Fire/EMS units to locations provided by citizens requesting service or assistance.
**Requirements:**
- One year of police/fire dispatching experience is required.
- A high school degree or equivalent is required.
The estimated salary for this position is $34,131 - $40,140 per year. The Village of Mundelein offers a competitive benefits package, including paid time off and opportunities for professional growth and development.
About the Village of Mundelein:
The Village of Mundelein is an equal opportunity employer that values diversity and inclusion. We are committed to creating a workplace culture that reflects the communities we serve. If you are a motivated and customer-focused individual who is passionate about public service, we encourage you to apply for this exciting opportunity.
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