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Server Associate

2 months ago

Scottsdale, Arizona, United States TPC Network Full time
Job Summary

We are seeking a highly motivated and detail-oriented Server Associate to join our team at TPC Network. As a Server Associate, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience, and maintaining a clean and organized dining area.

Key Responsibilities
  • Food and Beverage Service: Serve and refill water and beverages to guests as needed, brew coffee, decaf, and iced tea as needed, and stock service stations with supplies as requested.
  • Table Maintenance: Set tables with appropriate place settings, refresh tables as necessary, and ensure that service procedures are adhered to as outlined in the TPC Brand Standards.
  • Buffet and Banquet Service: Set up and break down buffets, banquet tables, chairs, head tables, display tables, theme decorations, and other equipment as requested per contract.
  • Customer Service: Greet all arriving guests at assigned stations in a pleasant manner, make them feel welcomed, and ensure that their needs are met.
  • Housekeeping: Clean the floors in the dining room, ensure that floors are swept, vacuumed, or mopped at least twice each shift, or more as needed, and maintain a clean and organized dining area.
  • Teamwork: Assist servers with table maintenance, pre-cleaning, crumbing, cleaning, and resetting, including changing out linen, and keep breakdown stations clean at all times.
Requirements
  • Education: High school diploma or equivalent education.
  • Experience: Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 2 months previous similar experience.
  • Physical Demands: Regularly required to stand, walk, sit, kneel, use hands to handle or feel, and talk or hear. Regularly lift and/or move up to 25 pounds.