Guitar Instrument Specialist

4 weeks ago


Houston, Texas, United States Guitar Center Full time

Overview

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Guitar Center is a world-renowned music retailer that embodies the creativity and passion of musicians everywhere. As a Guitar Instrument Specialist, you will play a vital role in enhancing the customer experience by providing exceptional maintenance and repair services for customer-owned instruments.

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Estimated Salary: $45,000 - $65,000 per year

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About the Role

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This is an exciting opportunity to join our team of skilled professionals who are dedicated to delivering outstanding customer service and support. As a Guitar Instrument Specialist, you will be responsible for:

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  • Providing expert maintenance and repair services for customer-owned guitars, including setup, adjustment, and restoration;
  • Maintaining store-owned gear and ensuring it is in excellent working condition;
  • Completing warranty repairs in a timely and efficient manner;
  • Developing and maintaining knowledge of products and sales techniques to effectively promote and sell musical instruments and equipment;
  • Providing exceptional customer service and ensuring a positive experience for every customer;
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Requirements

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To be successful in this role, you will need:

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  • A skilled understanding of guitar repair and maintenance;
  • Excellent communication and interpersonal skills to provide exceptional customer service;
  • Ability to work independently and as part of a team;
  • Strong problem-solving and analytical skills to diagnose and repair complex issues;
  • Knowledge of musical instruments and equipment, including guitars, amplifiers, and effects pedals;
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Benefits

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We offer a comprehensive benefits package, including:

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  • Medical, dental, and vision insurance;
  • 401(k) plan with company match;
  • Paid time off and holidays;
  • Employee discount program;
  • Tuition reimbursement options;
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Why Guitar Center?

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Guitar Center is committed to creating an inclusive and supportive work environment that fosters growth and development. We believe in empowering our employees to achieve their full potential and make a meaningful contribution to the success of the company.

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We are an Equal Opportunity Employer

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Guitar Center is an equal opportunity employer and welcomes applications from diverse candidates who share our commitment to excellence and customer satisfaction.



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