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Healthcare Registration Specialist

2 months ago

Nashville, Tennessee, United States Complete Health Partners Full time

Position Overview:

This is a full-time role located in a dynamic healthcare environment. We are seeking a certified Medical Assistant who is also adept at handling medical registration responsibilities. This position provides a comprehensive benefits package including medical, dental, vision, 401k, shift differentials, and opportunities for tuition reimbursement. Compensation ranges from $17 to $22 per hour based on experience.

About Complete Health Partners:

At Complete Health Partners, we prioritize every interaction with patients and staff to foster a positive workplace culture. Our state-of-the-art multi-specialty clinic operates across various locations in Middle Tennessee, committed to enhancing the quality, efficiency, and delivery of patient care through skilled professionals and advanced technology. Our unified mission is centered around Patient First.

Career Development:

If you aspire to advance your career as a Radiologic Technologist, we support our employees' educational pursuits through tuition reimbursement.

Key Responsibilities:

  • Assist in patient care by taking vital signs, conducting basic assessments, and explaining medical information under the guidance of healthcare providers.
  • Perform blood draws and assist with procedures as directed by providers; IV experience is a plus.
  • Handle medical registration tasks, ensuring an efficient check-in and check-out process, including confirming patient registration, verifying insurance, and collecting payments.
  • Manage incoming calls, assist patients with scheduling, and relay messages to appropriate providers.

Qualifications:

  • Minimum of one year of experience in a physician office or clinic setting, preferably in Internal Medicine or Primary Care.
  • Exceptional attention to detail, strong communication skills, and a customer service-oriented mindset.
  • Able to thrive in a fast-paced environment, managing high call volumes and multitasking effectively.
  • Proficient in obtaining patient vitals and history, with the ability to perform telephone triage.
  • Maintain cleanliness and organization of workstations and assist with inventory management.
  • Greet patients warmly and assist with check-in and check-out processes.
  • Schedule appointments and ensure the office lobby remains tidy.

Education and Experience:

  • High School Diploma or GED is required.
  • Medical Assistant Certification is mandatory.
  • Preferred experience includes one year in a medical office, strong computer skills, and knowledge of health insurance.

Skills:

  • Ability to multitask effectively in a busy environment.
  • Detail-oriented approach, particularly regarding patient information.
  • Capable of remaining calm and de-escalating situations with upset patients.

Equal Opportunity Employer:

Complete Health Partners is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment based on age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.