Barista

At Black Rock Coffee Bar Inc, we're seeking a skilled and enthusiastic Barista to join our team. As a Barista, you will be responsible for delivering exceptional customer service, crafting high-quality beverages, and maintaining a clean and organized workspace.

• Customer Service: Welcome customers with warmth and enthusiasm, providing a positive experience that fosters loyalty and retention.
• Beverage Preparation: Prepare and serve a variety of beverages and food items with precision, ensuring accuracy and quality.
• Workspace Maintenance: Maintain a clean and safe environment, adhering to health guidelines and company standards.
• Product Promotion: Promote new offerings to enhance brand awareness and drive sales.
• Transaction Handling: Handle transactions accurately and professionally, ensuring seamless customer interactions.
• Training and Support: Support training initiatives, mentor new team members, and assist with inventory management and restocking supplies.
• Customer Resolution: Resolve customer complaints and issues promptly, ensuring satisfaction and loyalty.
• Peak Period Support: Conduct line busting during peak periods to expedite orders and maintain customer satisfaction.

• Communication Skills: Effective communication and interpersonal skills, with the ability to thrive in a fast-paced environment.
• Customer Service Skills: Strong customer service skills and an outgoing personality, with the ability to build positive relationships with customers and team members.
• Flexibility: Flexibility to work varying shifts, weekends, and holidays, with the ability to work independently with self-directed initiative.

• Paid Time Off: Paid time off for eligible team members.
• 401(K) Plan: 401(K) Plan options for eligible team members.
• Health Insurance: Health insurance coverage for eligible team members.
• Professional Development: Professional development opportunities for eligible team members.
• Team Member Assistance Program: Team member assistance program for eligible team members.