Technical Leader

2 weeks ago


Reston, Virginia, United States Fannie Mae Full time
Job Overview

Fannie Mae is a leading provider of mortgage financing solutions. We are committed to making a home a possibility for millions of homeowners and renters.

This role will offer you the flexibility to make each day your own, with opportunities to work on various projects and collaborate with a talented team.

Job Description

We are seeking an experienced Senior Manager to lead our conference room technologies and services. You will be responsible for building and managing conference rooms and Teams voice calls.

Your responsibilities will include:

  • Leading an engineering support team and ensuring a high-quality end-user experience.
  • Maintaining all communication and video streaming technologies up-to-date and functioning optimally.
  • Designing, planning, implementing, and supporting the next generation of conference rooms.

You will play a crucial role in facilitating effective collaboration through maintaining high standards of call quality and video streaming services.

Qualifications

To be successful in this role, you will need:

  • 6 years of industry experience in managing conference room technologies and services.
  • Proven expertise in managing call quality and monitoring tools.
  • In-depth knowledge of Microsoft Teams Rooms (MTRoW and MTRoA), Cisco Webex, and video streaming technologies.
  • Experience in managing Audinate, Shure, and other conference room technologies.
  • Expertise in cloud architecture, strategy, networking, security, and compliance.
  • Skilled in defining and documenting policies, procedures, standards, network diagrams/designs, and business rules.
  • Proficient in Agile project management, Scrum, and Jira.
  • Excellent problem-solving and communication skills.
  • Bachelor's degree in a related field; relevant certifications are a plus.

The estimated salary for this role is $140,000 - $180,000 per year.



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