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Assistant General Manager

2 months ago

Covington, Kentucky, United States Aimbridge Hospitality Full time
Job Summary

As a key member of our hotel management team, the Assistant General Manager will play a crucial role in ensuring the efficient operation of our hotel. This includes supervising operating departments, assisting the General Manager in revenue generation, and developing managerial and hourly employees through training programs.

Responsibilities
  • Supervise and support the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments.
  • Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty.
  • Assist the General Manager in revenue generation programs, including participating in sales efforts and meeting with on-site contacts.
  • Develop and implement Corporate-approved training programs to enhance the skills of managerial and hourly employees.
  • Ensure that training in service standards is taking place in each department.
  • Recruit, hire, and train Guest Services staff based on occupancy.
  • Be visible in public areas during peak times, greeting guests and offering assistance as needed.
  • Maintain procedures for handling the hotel safe, including security and monthly audits.
  • Ensure that all scheduled meetings take place on the property.
Requirements
  • At least 5 years of progressive experience in a Rooms or F&B department in a hotel.
  • Previous supervisory experience required.
  • Proficiency in Windows Operating Systems.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well in stressful, high-pressure situations.
  • Ability to maintain composure and objectivity under pressure.
  • Effective communication and problem-solving skills.
  • Ability to work with and understand financial information and data.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.