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Customer Service Representative

2 months ago

Seagoville, Texas, United States Circle K Stores, Inc. Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.

Key Responsibilities:

  • Customer Service: Greet customers, respond to their needs, and provide solutions to their queries.
  • Store Operations: Manage store appearance, maintain inventory levels, and ensure a clean and safe shopping environment.
  • Sales Growth: Meet or exceed sales targets, identify opportunities to increase sales, and implement strategies to drive growth.
  • Team Leadership: Lead and motivate a team of sales associates, provide coaching and feedback, and support their development.

Requirements:

  • Customer Service Experience: Proven ability to provide exceptional customer service in a retail environment.
  • Leadership Skills: Ability to lead and motivate a team, provide coaching and feedback, and support their development.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Problem-Solving Skills: Ability to think critically and solve problems in a fast-paced retail environment.
  • Physical Demands: Ability to stand for long periods, lift up to 30 pounds, and move around the store as needed.

What We Offer:

  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Fun and Dynamic Work Environment: A fun and dynamic work environment with a team of motivated and customer-focused individuals.